Privacy Policy

Last updated: December 2024

1. Introduction

ConsentTrustee ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our cookie consent management platform and related services.

2. Information We Collect

2.1 Account Information

When you create an account, we collect:

  • Email address
  • Password (encrypted)
  • Organization name
  • Domain information you add to your account

2.2 Consent Data

When visitors interact with consent banners on websites using our service, we collect:

  • Anonymized visitor ID (randomly generated, not personally identifiable)
  • Consent choices (accept/reject/custom preferences)
  • Timestamp of consent
  • Hashed IP address (for fraud prevention, not stored in raw form)
  • Browser user agent (for analytics)

2.3 Usage Data

We automatically collect certain information about your use of our platform:

  • Log data (access times, pages viewed)
  • Device information
  • Browser type and version

3. How We Use Your Information

We use the collected information to:

  • Provide and maintain our service
  • Process consent events and store consent records
  • Generate analytics and reports for your dashboard
  • Send service-related communications
  • Improve our platform and develop new features
  • Detect and prevent fraud or abuse

4. Data Sharing and Disclosure

We do not sell your personal information. We may share information in the following circumstances:

  • Service Providers: With third-party vendors who assist in operating our platform
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Data Retention

We retain consent records for as long as required by applicable law or as specified in your subscription plan. Account data is retained until you delete your account or request deletion.

6. Your Rights

Depending on your location, you may have the following rights:

  • Access your personal data
  • Correct inaccurate data
  • Delete your data
  • Export your data
  • Object to processing
  • Withdraw consent

To exercise these rights, please use our contact form.

7. Cookies on Our Website

We use essential cookies to operate our website and service. We practice what we preach—we use our own ConsentTrustee platform to manage cookie consent on consenttrustee.com.

8. Security

We implement appropriate technical and organizational measures to protect your information, including encryption in transit and at rest, access controls, and regular security assessments.

9. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy, please use our contact form.